- Shipping & Returns
Shipping & Returns
We want you to be happy with your purchase. We understand that buying jewelry online may make it difficult to understand the scale of how it wears. You may return new, unworn items within 5 business days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
All items are shipped via United States Postal Service for a Flat Rate of $7.50 per order. Due to the value of the fine jewelry, all shipments will be sent with insurance and a signature confirmation requirement. These protections are included in the $7.50 flat rate shipping cost. Faster UPS shipping options available at additional costs.